Privacy policy

RADIANCE, powered by Shopify, collects and uses certain personal information to provide you with a secure and personalized shopping experience.

🔍 Information We Collect

We may collect the following types of personal information:

Contact details: name, address, email, phone number
Payment information: credit/debit card numbers, bank details, transaction data
Account information: username, password, preferences
Order and browsing activity: items viewed, added to cart, purchased, returned
Communications: messages sent to customer service
Technical data: device details, browser type, IP address
Usage data: how and when you interact with our Services

🧭 How We Collect Your Information

Your data may come from:

information you provide directly
automatic collection through cookies and similar technologies
service providers acting on our behalf
business partners or other third parties

⚙️ How We Use Your Information

We use your personal information to:

process orders, payments, shipping, returns, and exchanges
personalize your shopping experience and recommend products
send marketing and promotional communications
ensure security and prevent fraud
provide customer support and respond to inquiries
comply with legal obligations and respond to lawful requests

🔄 How We Share Your Information

Your information may be shared with:

Shopify, which hosts our store and processes data to operate and improve the Services
service providers (payment processors, shipping partners, analytics tools)
marketing partners for targeted advertising
our affiliates
authorities when required by law
parties involved in business transactions such as mergers or bankruptcy

🛡️ Shopify’s Role

Shopify collects and processes certain data to operate and enhance the Services, including features based on your activity across different merchants. You can learn more about Shopify’s privacy practices here: https://privacy.shopify.com/fr

🌐 Third‑Party Links

Our Services may contain links to external websites. We are not responsible for their privacy or security practices.

👶 Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from minors.

🔐 Security & Data Retention

We implement security measures, but no system is completely secure. We retain your information as needed to operate our Services, comply with legal requirements, resolve disputes, and enforce policies.

🧑⚖️ Your Rights

Depending on your location, you may have the right to:

access your personal information
request deletion
request correction
request data portability
manage marketing preferences

We may need to verify your identity before processing your request.

🌍 International Transfers

Your data may be transferred outside your country. For transfers from the EU or UK, we rely on recognized legal mechanisms such as Standard Contractual Clauses.